Forms

Reusable intake flows shown to users before they can create a ticket.

Form Rules

Server Level

Forms are owned and managed at the server level.

Many-to-One

A single form can be attached to many different ticket options across various panels.

One per Option

An individual option can have at most one intake form attached at a time.

Answer Snapshots

Form answers are snapshotted onto the ticket. Old tickets keep the exact answers submitted at that time.

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Form Limits

Due to Discord’s modal constraints, the following limits apply:

• Up to 25 forms per server.
• Up to 5 fields per form.
• Up to 25 static options per select field.

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Attaching a Form

Once you have created a form, you must attach it to an option so that it triggers when users interact with the panel.

1. Open Ticket Forms

   Run .tickets forms. Click Add to create a new form.

2. Configure Form Settings

   Set the form’s name, title, and fields.

3. Select Your Form

   Run .tickets options. Choose your panel and option, then select Form.

4. Bind the Form

   Choose the form you just created from the dropdown.

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Form Settings

Setting	Description
Name	Internal form name (for your reference only)
Title	The modal title shown to users when they open a ticket
Filtering Enabled	Whether server word filters and AutoMod keyword checks run against text answers before a ticket is opened

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Supported Field Types

All form fields share these baseline attributes: Label, Key, and Required.

The Key is used to reference a field’s answer in variables as {ticket.form.field.<key>}.

Type	Description
short_text	A single-line text input
long_text	A multi-line paragraph text input
checkbox	A true/false checkbox
select	A static dropdown with predefined options
role_select	A Discord role selector
user_select	A Discord user selector
channel_select	A Discord channel selector