Documentation Index
Fetch the complete documentation index at: https://docs.p2w.lol/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Variables can be used in:
- Plain message content
- Inside embeds (
$v{...} syntax)
- Inside conditional blocks (
{if ...})
Use {variable.name} syntax anywhere a message field is configurable.
Variable Reference
Core
Reasons
Users
Channel
Panel / Controller
Option
Forms
Transcript
| Variable | Output |
|---|
{ticket.case} | The ticket’s case number |
{ticket.id} | The ticket’s channel ID |
{ticket.open} | Whether the ticket is open (yes/no) |
{ticket.deleted} | Whether the ticket is deleted (yes/no) |
{ticket.type} | The ticket’s option label |
{ticket.status} | The ticket’s current status |
{ticket.opened_at} | The ticket’s opening time |
{ticket.opened_at.raw} | Opening time as a unix timestamp |
{ticket.opened_at.short} | Opening time as a short date |
{ticket.claimed_at} | The ticket’s claim time |
{ticket.claimed_at.raw} | Claim time as a unix timestamp |
{ticket.claimed_at.short} | Claim time as a short date |
{ticket.migrated_at} | The ticket’s migration time |
{ticket.closed_at} | The ticket’s closure time |
{ticket.closed_at.raw} | Closure time as a unix timestamp |
{ticket.closed_at.short} | Closure time as a short date |
{ticket.reopened_at} | The ticket’s reopen time |
{ticket.deleted_at} | The ticket’s deletion time |
{ticket.last_author_message_at} | Time the creator last sent a message |
{ticket.last_inactivity_notice_at} | Time the last inactivity notice was sent |
{ticket.auto_delete_after_close} | The auto-delete delay in seconds |
{ticket.auto_delete_after_close.human} | The auto-delete delay formatted |
{ticket.auto_delete_at} | The scheduled auto-delete time |
{ticket.closed_automatically} | Whether the ticket was auto-closed (yes/no) |
| Variable | Output |
|---|
{ticket.reason} | The most recent close reason (fallback for all) |
{ticket.reason.claimed} | The reason the ticket was claimed |
{ticket.reason.migrated} | The reason the ticket was moved |
{ticket.reason.closed} | The reason the ticket was closed |
{ticket.reason.reopened} | The reason the ticket was reopened |
{ticket.reason.deleted} | The reason the ticket was deleted |
The following prefixes each expose the same set of user fields:
ticket.author / ticket.creator — the ticket creatorticket.claimer — the staff member who claimed itticket.closer — the staff member who closed itticket.reopener — who reopened itticket.deleter — who deleted it
Available suffixes for each prefix:| Suffix | Output |
|---|
.id | User ID |
.name | Username |
.display_name | Display name |
.tag | Full tag (e.g. user#0000) |
.full | Same as tag |
.mention | User mention |
.bot | Whether the user is a bot (yes/no) |
.display_avatar | Display avatar URL |
.avatar | Avatar URL |
.created_at | Account creation timestamp |
.joined_at | Server join timestamp |
.color | Top role color |
.role_list | All role mentions |
.role_text_list | All role names as text |
.top_role | Top role mention |
.role_count | Number of roles |
.boost | Whether the user is boosting (yes/no) |
.boost_since | Boost start timestamp |
| Variable | Output |
|---|
{ticket.channel.id} | Ticket channel ID |
{ticket.channel.name} | Ticket channel name |
{ticket.channel.mention} | Ticket channel mention |
Both ticket.panel.* and ticket.controller.* refer to the same panel data.| Variable | Output |
|---|
{ticket.panel.name} | Panel name |
{ticket.panel.mode} | Panel mode (buttons/dropdown) |
{ticket.panel.message.id} | Panel message ID |
{ticket.panel.maximum} | Max open tickets from this panel |
{ticket.panel.dropdown_placeholder} | Dropdown placeholder text |
{ticket.panel.channel.id} | Panel channel ID |
{ticket.panel.channel.name} | Panel channel name |
{ticket.panel.channel.mention} | Panel channel mention |
{ticket.panel.category.default.id} | Default category ID |
{ticket.panel.category.default.name} | Default category name |
{ticket.panel.category.overflow.id} | Overflow category ID |
{ticket.panel.category.overflow.name} | Overflow category name |
| Variable | Output |
|---|
{ticket.option.label} | Option label |
{ticket.option.emoji} | Option emoji |
{ticket.option.description} | Option description |
{ticket.option.style} | Option button style |
{ticket.option.disabled} | Whether the option is disabled |
{ticket.option.auto_close_after} | Auto-close delay in seconds |
{ticket.option.auto_close_after.human} | Auto-close delay formatted |
{ticket.option.auto_delete_after_close} | Auto-delete delay in seconds |
{ticket.option.auto_delete_after_close.human} | Auto-delete delay formatted |
{ticket.option.inactivity_time} | Inactivity timer in seconds |
{ticket.option.inactivity_time.human} | Inactivity timer formatted |
{ticket.option.category.id} | Option category ID |
{ticket.option.category.name} | Option category name |
{ticket.option.required_roles} | Count of required roles |
{ticket.option.required_roles.names} | Required role names |
{ticket.option.required_roles.mentions} | Required role mentions |
{ticket.option.required_roles.mode} | Required roles mode (Any/All) |
| Variable | Output |
|---|
{ticket.form.id} | Form ID |
{ticket.form.name} | Form internal name |
{ticket.form.title} | Form modal title |
{ticket.form.submitted_at} | When the form was submitted |
{ticket.form.submitted_at.raw} | Submission time as unix timestamp |
{ticket.form.field.<key>} | The display value of a field answer |
{ticket.form.field.<key>.raw} | The raw value of a field answer |
| Variable | Output |
|---|
{ticket.transcript.url} | Transcript URL |
{ticket.transcript.created_at} | When the transcript was created |
{ticket.transcript.created_at.raw} | Creation time as unix timestamp |
{ticket.transcript.created_at.short} | Creation time as short date |
{ticket.transcript.expires_at} | When the transcript expires |
{ticket.transcript.expires_at.raw} | Expiry time as unix timestamp |
{ticket.transcript.expires_at.short} | Expiry time as short date |
Guild & Date Variables
| Variable | Output |
|---|
{guild.name} | Server name |
{guild.id} | Server ID |
{guild.count} | Server member count |
{guild.icon} | Server icon URL |
{guild.banner} | Server banner URL |
{date.now} | Current date (YYYY-MM-DD) |
{date.now_proper} | Current date (Month DD, YYYY) |
{date.utc_timestamp} | Current unix timestamp |
{time.now} | Current time (HH:MM AM/PM) |
Quick Tips
- Timestamps come in three forms: normal Discord timestamp
{ticket.opened_at}, unix {ticket.opened_at.raw}, and short date {ticket.opened_at.short}.
- Use
{ticket.form.field.<key>} for the display value users submitted.
- Use
{ticket.form.field.<key>.raw} when you need the raw stored value or selected ID.
ticket.creator.* is an alias for ticket.author.*.- Use
{ticket.closed_automatically} when you want auto-close-specific wording.
- Use
{ticket.option.required_roles.mentions} in the Required Roles message to show exactly what the member is missing.
- To make a field appear only sometimes, wrap it in
{if ...}{/if}.
