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Documentation Index

Fetch the complete documentation index at: https://docs.p2w.lol/llms.txt

Use this file to discover all available pages before exploring further.

What The System Supports

The ticket system supports scaling and customization to fit your server’s needs.
Most options and toggles can be configured per panel, meaning you can have different configurations for each panel you make.
The system supports:
  • Limits — max open tickets per user, delete delays
  • Messages & Communication — custom greeting, claim, close, reopen, and log messages
  • Automations & Timers — inactivity reminders, auto-close, auto-delete
  • Roles & Access — support roles, trainee roles, blacklist, required roles per option
  • Interface & Customization — button panels, dropdown panels, custom embed messages

Quick Setup

Follow these steps to create your first ticket panel.
1

Create a panel

Run .tickets panels. Click Add, then enter the panel name, channel, and mode (Buttons or Dropdown).
2

Configure the panel settings

Select the panel you just created from the dropdown. Adjust behavior, categories, display, and messages.
3

Add ticket options

Run .tickets options. Choose your panel and add options. Each option is a separate ticket type with its own settings.
4

Set up intake forms (Optional)

If you want intake questions, create a form with .tickets forms and attach it to an option via the option’s Form settings.
5

You're all set!

The panel is live once posted. Use .tickets resend to recreate the panel message with any updated configurations.